how to pay
At the beginning of each month, your monthly mortgage payment information will be loaded into the Wells Fargo e-Bill Express software. From there, you can log into the system and pay your mortgage.
questions
Yes, homeowners can set up a recurring payment. Recurring payments must be set up sometime between the 2nd and the 28th of the month, allowing time to load the file early in case the first of the month falls on a weekend or holiday. Two steps are required:
- Enroll in the e-Bill Express system. Click here for detailed enrollment instructions.
- Set up a recurring payment. Click here for recurring payment instructions.
As of July 1, 2016, Habitat Charlotte ceased to accept paper draft request forms for homeowner accounts.
Yes. You can still use the online system to make an extra payment in addition to your monthly recurring payment.
Call Ivy Johnson at 704.716.5628 on Monday, Wednesday or Friday between 8:00 a.m. and 1:00 p.m. to remove your recurring payment first. After you are removed, you can set up recurring payments online with the ID and password that you create.
Your bill may not have been loaded yet. Please call Ivy Johnson at 704.716.5628 on Monday, Wednesday or Friday between 8:00 a.m. and 1:00 p.m.
No, this is an optional service.
If you have already paid the current month, please wait until your next bill is loaded.