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get assistance

Critical Home Repair (CHR) addresses major safety concerns in homes by making necessary repairs at a subsidized rate, allowing homeowners to remain in their homes and preserving Charlotte’s dwindling affordable housing stock.


health and safety concerns

Included, but are not limited to:

  • Unsafe roofing or flooring
  • Lack of heat
  • Electrical hazards
  • Plumbing hazards
CHR does not address
  • Cosmetic repairs or painting
  • Replacing carpeting or flooring (unless for structural reasons)
  • Window replacement (unless current windows are rotted or contain lead)
  • Bathroom renovations or remodels (unless for accessibility issues or as needed following plumbing repairs)

ready to apply?

To apply or for questions, please call the Critical Home Repair Hotline at 704.716.5639.

Application Steps

  1. 1 Initial Review
  2. 2 Application
  3. 3 Income Verification
  4. 4 Credit & background check

Step 01

Initial Review

  1. Single-family, detached houses only
  2. Home must be in Charlotte or Pineville
  3. Applicant must own and occupy the home (name must be on title)
  4. Tax Assessment Building Value must be no more than $100,000
  5. All property taxes must be paid in full

Step 02


If applicant meets requirements in the initial review, an application will be distributed. Application must be turned in to Habitat Charlotte by the specified date with all required and necessary documents.

Call the Critical Home Repair Hotline (704.716.5639) to apply.

Step 03

Income Verification

Income of homeowner(s) must fall at or below 80% of HUD median income to be approved.

Find out where you fall on the HUD median income scale. 

Step 04

Credit & background check

  1. All applicants will have their credit checked, and mortgage must be current
  2. A background check is required for all household members aged 16-and-older.